Privacy Policy

We collect the following information when you use PickleGG:

• Account information: Email address, display name, skill level, and avatar (optional).
• Game data: Scores, match history, win/loss records, and session participation.
• Venue data: Venue name, court configurations, staff membership, and session schedules.
• Usage and diagnostic data: Pages visited, features used, browser or device information, performance measurements, and crash reports.
• Payment data: Payment status, amount, reference, and provider transaction identifiers. PickleGG does not store full card or bank credentials.

We use your information to:

• Provide and operate the Service (queue management, scoring, leaderboards).
• Display your name and stats to other players in sessions you join.
• Send transactional emails (account verification, password resets).
• Improve the Service based on usage patterns.

We do not sell your personal information to third parties.

Your account and gameplay data is stored using Supabase in its Asia-Pacific (Seoul, South Korea) region, with encryption in transit and at rest. We retain account data while your account is active. Security logs and records required for fraud prevention, payment reconciliation, tax, or legal compliance may be retained for the period required by applicable law.

We share your data only in these limited circumstances:

• Within sessions: Your display name, scores, and queue position are visible to other session participants.
• Spectator view: Active game scores and player names are visible to anyone with the session's share link.
• Leaderboards: Your display name, win/loss record, and games played are publicly visible on session leaderboards.
• Service providers: We use Supabase for authentication and database hosting, Vercel for application hosting and aggregate analytics, Sentry for error diagnostics, Google or Apple when you choose their sign-in service, and PayMongo when you make an eligible web payment.

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

You have the right to:

• Access and export your data.
• Correct inaccurate information.
• Delete your account and associated data.
• Opt out of non-essential communications.

You can delete your account directly in Settings → Delete Account. This deletes the account and associated profile data; records we are legally required to retain are removed or de-identified when the retention period ends. You can also review the account deletion instructions or contact support@endevo.info.

PickleGG is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

Questions about this policy? Contact us at support@endevo.info.